HR pros seek to improve employee user experience, ISG survey shows

Most Common HRIS Systems

Most Common HRIS Systems

According to a human resources industry trends survey conducted by Information Services Group (ISG) in February 2014, HR managers looking to adopt new technologies prioritize improvements to user experience above all else. Specifically, reports ISG, HR professionals are seeking systems that provide employees with a "consumer-like experience" and offer mobile and social capabilities.

The study also ranked the areas in which human resource organizations are looking to improve over the next two years. They include:

  • Strategic alignment to the business
  • Talent acquisition and retention
  • Driving business process improvements
  • Delivering on cost reduction targets
  • Driving human capital management technology improvements
  • Improving quality including access to best practices/innovation
  • Improving employee engagement

Additionally, ISG reported that demand for software-as-a-service (SaaS) HR systems is growing, though not all businesses are prepared to jump on the SaaS bandwagon just yet and prefer HRMS systems that are hosted locally.

The report provided an expected timeline for the adoption of new human resource technologies, predicting that 52 percent of companies will adopt SaaS technology within one to two years, and 19 percent will implement SaaS sooner (within twelve months).  Many companies are gravitating toward this emerging technology because of its association with lower implementation and maintenance costs, as well as its attractive pay-as-you-go structure. 

Additionally, 51 percent of companies will provide employees mobile access and notifications within one to two years, and 43 percent will adopt technology that allows for social collaboration. 

With the near-ubiquity of new technologies like social collaboration, analytics and dashboards and integrated talent management systems fast approaching, the human resource software market is becoming increasingly intimidating to navigate. To ensure you select the software solution that is most compatible with your organization's needs and objectives, reach out to an HR consulting business to help you assess your options.